Privacy Policy
Last updated: Jun 29, 2025
1. Overview
AIOP ("we," "our," or "us") is committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our AI All In One Platform services.
By using our services, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our services.
2. Information We Collect
2.1 Personal Information
We may collect the following types of personal information:
- Contact Information: Name, email address, phone number, company name
- Account Information: Username, password, profile information
- Billing Information: Payment details, billing address (processed securely by third-party payment processors)
- Communication Data: Messages, feedback, and support requests
2.2 Usage Data
We automatically collect information about your use of our services:
- Technical Data: IP address, browser type, device information, operating system
- Usage Analytics: Pages visited, features used, time spent on our platform
- Performance Data: A/B test results, conversion metrics, optimization data
- Cookies and Tracking: See our Cookie Policy for details
2.3 AI Platform Data
When you use our AI All In One Platform services, we may collect:
- AI-generated content and interactions
- Tool usage patterns and preferences
- Project and task management data
- Performance metrics and analytics data
3. How We Use Your Information
We use the collected information for the following purposes:
3.1 Service Provision
- Provide and maintain our AI All In One Platform services
- Process your transactions and manage your account
- Deliver AI writing, image generation, and analytics tools
- Provide task management and automation features
3.2 Communication
- Send you service-related notifications and updates
- Respond to your inquiries and provide customer support
- Send marketing communications (with your consent)
- Notify you about changes to our services or policies
3.3 Improvement and Analytics
- Analyze usage patterns to improve our AI services
- Develop new AI features and enhance existing tools
- Conduct research and statistical analysis
- Train and improve our AI models and algorithms
3.4 Legal and Security
- Comply with legal obligations and regulatory requirements
- Protect against fraud, unauthorized access, and other security threats
- Enforce our terms of service and other agreements
- Resolve disputes and address legal claims
4. Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:
4.1 Service Providers
We may share information with trusted third-party service providers who assist us in:
- Payment processing (Stripe, PayPal)
- Cloud hosting and infrastructure (AWS, Google Cloud)
- Analytics and monitoring services
- Customer support and communication platforms
4.2 Legal Requirements
We may disclose your information if required by law or in response to:
- Court orders, subpoenas, or legal processes
- Government investigations or regulatory requests
- Protecting our rights, property, or safety
- Preventing fraud or illegal activities
4.3 Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity, subject to the same privacy protections.
5. Data Security
We implement comprehensive security measures to protect your information:
5.1 Technical Safeguards
- Encryption: Data encrypted in transit (TLS 1.3) and at rest (AES-256)
- Access Controls: Role-based access and multi-factor authentication
- Monitoring: 24/7 security monitoring and incident response
- Regular Updates: Security patches and system updates
5.2 Organizational Measures
- Employee training on data protection and privacy
- Regular security audits and vulnerability assessments
- Data breach response procedures
- Compliance with industry security standards
While we implement strong security measures, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security but continuously work to improve our protection measures.
6. Your Privacy Rights
You have the following rights regarding your personal information:
6.1 Access and Portability
- Right to Access: Request a copy of the personal information we hold about you
- Data Portability: Receive your data in a structured, machine-readable format
6.2 Correction and Deletion
- Right to Rectification: Correct inaccurate or incomplete information
- Right to Erasure: Request deletion of your personal information
- Right to Restriction: Limit how we process your information
6.3 Consent and Objection
- Withdraw Consent: Withdraw previously given consent for data processing
- Right to Object: Object to processing based on legitimate interests
- Marketing Opt-out: Unsubscribe from marketing communications
To exercise your rights, contact us at privacy@aiop.cc. We will respond to your request within 30 days, subject to identity verification.
8. Third-Party Services
Our services may integrate with third-party platforms and services:
8.1 Analytics Services
- Google Analytics: Website traffic and user behavior analysis
- Mixpanel: AI platform analytics and user engagement tracking
- Hotjar: User session recordings and interaction analysis
8.2 AI Platform Tools
- OpenAI: AI writing and text generation services
- Stability AI: AI image generation and processing
- Anthropic: AI chat and conversation services
These third-party services have their own privacy policies, which we encourage you to review.
9. International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure adequate protection through:
- Adequacy Decisions: Transfers to countries with adequate data protection laws
- Standard Contractual Clauses: EU-approved contract terms for data transfers
- Certification Programs: Privacy Shield or similar certification frameworks
- Binding Corporate Rules: Internal policies for multinational data transfers
10. Data Retention
We retain your information for as long as necessary to fulfill the purposes outlined in this policy:
10.1 Retention Periods
- Account Data: While your account is active and for 2 years after closure
- Transaction Records: 7 years for tax and accounting purposes
- Marketing Data: Until you opt-out or 3 years of inactivity
- Support Communications: 3 years after case closure
10.2 Deletion Process
When retention periods expire, we securely delete or anonymize your information using industry-standard methods.
11. Children's Privacy
Our services are not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16.
If you believe we have collected information from a child under 16, please contact us immediately at privacy@aiop.cc, and we will take steps to delete such information.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we make changes, we will:
- Update the "Last Updated" date at the top of this policy
- Notify you by email or through our services for significant changes
- Provide a summary of key changes where appropriate
- Give you the opportunity to review and accept material changes
Your continued use of our services after any changes constitutes acceptance of the updated policy.
13. Contact Information
If you have questions about this Privacy Policy or our data practices, please contact us:
123 Tech Street, Suite 100
San Francisco, CA 94105
For urgent privacy concerns or data breaches, please email us immediately at security@aiop.cc.